Terms of Service

N u W o r l d L e a d s

Revenue Growth Automation Plan (RGAP) · PSA · RAIA

Important notice

These Terms of Service govern the provision of the Revenue Growth Automation Plan (RGAP), Predictive Search Authority (PSA), and Revenue Automation Infrastructure Audit (RAIA) services by NuWorldLeads. By engaging NuWorldLeads and commencing an RGAP, PSA, or RAIA engagement, you agree to be bound by these terms in full.

These terms apply to clients in the United States, Canada, the United Kingdom, and Australia.

Issued: September 2026. NuWorldLeads reserves the right to update these terms with 30 days’ written notice.

1.About NuWorldLeads

NuWorldLeads is a revenue growth automation infrastructure company that provides AI-powered revenue growth and client acquisition automation solutions to professional service businesses.

NuWorldLeads is operated by NuWorldLeads Group Pty Ltd, incorporated in Australia.

ABN: 69 702 042 886

ACN: 702 042 886

Registered address: 252 Pitt St, Sydney NSW 2000, Australia

Correspondence address (United States): 1330 6th Ave, New York, NY 10019, United States

Contact: [email protected]

Website: nuworldleads.com

2. The Revenue Growth Automation Plan (RGAP)

The Revenue Growth Automation Plan (RGAP) is NuWorldLeads’ curated suite of AI-powered revenue growth and client acquisition automation solutions, built for professional service businesses ready to generate and convert more online enquiries and AI searches into signed clients. The RGAP operates across a twelve-month engagement period.

2.1. The fifteen solutions across six categories

The RGAP is fully a la carte. Clients select the solutions most relevant to their business from the following:

Category I. Conversational AI

• 01. AI Voice System. Automated inbound call answering, client qualification, and consultation booking, operational 24 hours per day, 7 days per week.

• 02. AI Chatbot. Automated website visitor engagement, intake qualification, and consultation progression without manual staff involvement.

Category II. Local Marketing

• 03. Generative Engine Optimisation (GEO). Positioning your business inside AI-generated search responses across ChatGPT, Perplexity, Google Gemini, and Microsoft Copilot.

• 04. Business Listings. Accurate business name, address, and phone number across 80 or more search engines, directories, review platforms, and social networks, managed on an ongoing basis.

• 05. Search Engine Optimisation (SEO) Performance. First-page Google rankings for your highest-value service types and geographic markets, delivered on a results-only basis.

• 06. Near Me SEO. Dominant Google Map Pack placement for a 7 by 7-mile grid around each office location your business operates.

Category III. Paid Advertising

• 07. Facebook Brand Awareness. Targeted brand placement in front of your ideal demographic before the need for your services arises.

• 08. Google PPC Ads. Pay-per-click campaigns managed by an Award-winning Premier Google Partner, built around your specific service types, markets, and cost-per-signed-client targets.

• 09. Google Local Service Ads. Google Guaranteed badge placement at the top of search results, managed by an Award-winning Premier Google Partner, charged per qualified lead.

Category IV. Conversion Optimisation

• 10. Reviews. A fully managed system capturing, monitoring, and amplifying five-star client reviews across Google, Yelp, and all platforms prospective clients consult before contacting your business.

• 11. Website Accessibility. Full ADA and WCAG compliance delivering up to 15% more prospective clients able to access your business website, with litigation risk protection.

Category V. Customer Data Management

• 12. Tracking. Full lead source visibility, AI call transcription, automated missed-call follow-up, and real-time dashboards showing cost-per-lead and cost-per-signed-client.

• 13. CRM. Unified client relationship management system covering every lead, conversation, and engagement in progress across the business.

• 14. Automated CRM Workflows. Custom automation sequences triggering the correct action at the correct moment without manual intervention across intake, follow-up, and consultation booking.

Category VI. Website Development

• 15. Website Conversion. Full website assessment and rebuild optimised around one objective: converting website visits into consultation bookings without increasing headcount.

2.2. Engagement structure

Every solution selected by the client is built, integrated, and managed entirely by the dedicated NuWorldLeads team across the twelve-month RGAP engagement. No technology overhaul is required. No disruption to the client’s existing operations.

Each engagement is customised and built individually for the client’s specific markets, service types, and revenue growth targets.

3. Predictive Search Authority (PSA)

Predictive Search Authority (PSA) is NuWorldLeads’ tracked search authority service. PSA delivers a confirmed volume of tracked clicks to the client’s website or digital presence across Google, Bing, and YouTube. It positions the client’s business before potential customers finish typing their searches on Google, Bing, and YouTube. The PSA engagement period and click volume are confirmed in the client’s signed agreement. PSA is available to professional service businesses in all English-speaking markets.

4. The Revenue Automation Infrastructure Audit (RAIA)

The Revenue Automation Infrastructure Audit (RAIA) is NuWorldLeads’ structured interview-based audit service. It identifies where a business is losing time and revenue to manual processes and produces a prioritised automation roadmap with return-on-investment calculations, a three-month rollout roadmap, and a debrief presentation.

The RAIA comprises seven audit types:

• 1. AI Online Presence Audit

• 2. Brand Authority Audit

• 3. PI Law Firm Audit

• 4. Customer Experience Audit

• 5. Marketing and Sales Audit

• 6. Operations and Delivery Audit

• 7. 360 AI and Automation Audit

Each audit type differs in scope and function. Clients select the audit most relevant to their business. Audits may be engaged as standalone engagements or sequenced as part of a broader automation programme. The RAIA is available to professional service businesses in all English-speaking markets.

5. Eligibility

The RGAP is available to professional service businesses operating in the United States, Canada, the United Kingdom, and Australia. PSA and RAIA are available to professional service businesses in all English-speaking markets. Acceptance is subject to confirmation of fit by NuWorldLeads. NuWorldLeads reserves the right to decline any engagement at its sole discretion.

By engaging NuWorldLeads, the client confirms they are a legally registered business in their jurisdiction and that the authorised signatory has full authority to enter into this agreement on behalf of the business.

6. Commencement and Duration

The RGAP engagement commences on the date confirmed in the client’s signed agreement and runs for a period of twelve months. The specific solutions activated, timelines for deployment, and performance milestones are confirmed in the client’s personalised RGAP plan.

Deployment timelines vary by solution selected. NuWorldLeads will provide the client with a confirmed activation schedule within 14 days of engagement commencement.

PSA and RAIA engagements commence and conclude on the dates confirmed in the client’s signed agreement. Delivery timelines for PSA and RAIA are confirmed during onboarding.

7. Fees and Payment

Fees for the RGAP, PSA, and RAIA engagements are confirmed in the client’s signed agreement and are specific to the solutions selected. All fees are exclusive of applicable taxes unless otherwise stated. Pricing is denominated in the currency of the client’s jurisdiction: United States dollars (USD) for United States clients, Canadian dollars (CAD) for Canadian clients, pounds sterling (GBP) for United Kingdom clients, and Australian dollars (AUD) for Australian clients, unless otherwise agreed in writing.

• Invoices are issued monthly in advance unless otherwise agreed in writing.

• Payment is due within 14 days of invoice date.

• Payment is processed through Stripe, Inc. NuWorldLeads does not store payment card details directly. Stripe’s terms and privacy policy apply to the payment processing transaction.

• Late payment may result in suspension of services until the outstanding balance is cleared.

• NuWorldLeads reserves the right to adjust fees with 60 days’ written notice. Adjustments do not apply retroactively to confirmed engagements.

• Refunds are not available once a solution has been activated and work has commenced, except where NuWorldLeads is in material breach of these terms.

8. Client Obligations

To enable NuWorldLeads to deliver the RGAP, PSA, and RAIA effectively, the client agrees to:

• Provide timely access to all necessary accounts, platforms, credentials, and information reasonably required for solution deployment.

• Designate a named point of contact within the business who has authority to provide instructions and approvals.

• Respond to information requests from NuWorldLeads within 5 business days.

• Ensure that all information provided to NuWorldLeads is accurate and complete.

• Not engage any third party to provide services that directly conflict with or duplicate the solutions being delivered under the engagement without prior written notice to NuWorldLeads.

9. Performance and Results

NuWorldLeads applies commercial and automation expertise developed across large multinational organisations to the delivery of every RGAP, PSA, and RAIA engagement. The following applies:

• NuWorldLeads does not guarantee specific revenue outcomes, signed client volumes, or return on investment figures. Performance projections provided during the sales process are estimates based on market data and past performance and do not constitute contractual commitments.

• Results are dependent on factors including the quality and timeliness of client-provided information, the competitive landscape of the client’s markets, external platform changes by Google, Meta, and other third parties, and the client’s own operational capacity.

• NuWorldLeads will use commercially reasonable efforts to optimise performance across all activated solutions throughout the engagement period.

10. Intellectual Property

All methodologies, frameworks, systems, processes, and branded infrastructure layers developed by NuWorldLeads, including the Revenue Growth Automation Plan, RGAP, Predictive Search Authority, PSA, Revenue Automation Infrastructure Audit, RAIA, and NuWorldLeads, remain the exclusive intellectual property of NuWorldLeads Group Pty Ltd.

The client receives a non-exclusive, non-transferable licence to use the outputs and deliverables produced for their business during the engagement period. This licence does not extend to the underlying methodologies, frameworks, or systems.

The client must not reverse engineer, replicate, or commercially exploit any NuWorldLeads methodology, framework, or system without prior written consent.

11. Confidentiality

Both parties agree to keep confidential all non-public information disclosed in connection with the engagement. NuWorldLeads will not disclose client-specific performance data, business information, or engagement details to any third party without the client’s prior written consent, except as required by law or as necessary for the delivery of services through authorised third-party technology partners.

NuWorldLeads may reference the client as a customer in general terms for marketing purposes unless the client provides written notice that they do not consent to such reference.

12. Data and Technology

The delivery of RGAP, PSA, and RAIA services involves the use of third-party technology platforms and services. NuWorldLeads selects and manages all technology on behalf of the client. The specific tools and vendors used are not disclosed to the client and remain part of NuWorldLeads’ proprietary infrastructure.

All data generated through NuWorldLeads engagements, including search performance data, intake conversion data, review generation data, and referral data, is owned by NuWorldLeads and forms part of its proprietary performance dataset. Aggregated, anonymised data may be used by NuWorldLeads for benchmarking, product improvement, and investor reporting. Client-identifiable data is never shared with third parties without consent.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

• NuWorldLeads’ total liability to the client under or in connection with the engagement shall not exceed the total fees paid by the client in the three months immediately preceding the event giving rise to the claim.

• NuWorldLeads shall not be liable for any indirect, consequential, special, or incidental loss or damage including loss of revenue, loss of profit, loss of data, or loss of business opportunity.

• NuWorldLeads shall not be liable for any failure to perform caused by circumstances beyond its reasonable control including platform changes by Google, Meta, or other third parties, changes in applicable law, or force majeure events.

14. Termination

14.1. Termination by the client

The client may terminate the engagement with 90 days’ written notice. Fees accrued up to the termination date remain payable. No refund is available for prepaid fees covering the notice period.

14.2. Termination by NuWorldLeads

NuWorldLeads may terminate the engagement immediately with written notice if the client is in material breach of these terms and fails to remedy that breach within 14 days of written notice, if the client becomes insolvent or enters administration, or if the client engages in conduct that NuWorldLeads reasonably considers detrimental to its reputation or operations.

14.3. Effect of termination

On termination, all licences granted to the client cease. NuWorldLeads will provide the client with a transition report summarising campaign status, access credentials held on the client’s behalf, and any outstanding deliverables. Intellectual property developed exclusively for the client and fully paid for remains available to the client.

15. Governing Law and Jurisdiction

These terms are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of New South Wales, except where the client is located in a jurisdiction where mandatory local law requires otherwise, in which case the following applies:

• United States clients: the laws of the State of New York govern, with disputes subject to the exclusive jurisdiction of the courts of New York County.

• Canadian clients: the laws of the province in which the client’s principal office is located govern, with disputes subject to the courts of that province.

• United Kingdom clients: the laws of England and Wales govern, with disputes subject to English courts.

• Australian clients: the laws of the state or territory in which the client’s principal office is located govern, with disputes subject to the courts of that state or territory.

16. Dispute Resolution

Before commencing any legal proceedings, both parties agree to attempt to resolve any dispute through good faith negotiation for a period of 30 days following written notice of the dispute. If the dispute cannot be resolved through negotiation, the parties agree to attempt mediation before pursuing litigation.

17. General

• These terms constitute the entire agreement between the parties regarding RGAP, PSA, and RAIA engagements and supersede all prior agreements, representations, and understandings. They apply equally to engagements covering a single service and to engagements covering a combination of services.

• References to the client's business throughout these terms apply equally to sole traders, partnerships, corporations, and any other legal form of business entity.

• If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force.

• NuWorldLeads’ failure to enforce any right under these terms does not constitute a waiver of that right.

• These terms may not be assigned by the client without NuWorldLeads’ prior written consent.

18. Contact

For any questions regarding these Terms of Service, contact NuWorldLeads at [email protected] or in writing to 252 Pitt St, Sydney NSW 2000, Australia.

NuWorldLeads Group Pty Ltd · ABN 69 702 042 886 · Terms of Service · September 2026 · nuworldleads.com